Not resolved
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money

I bought i T23 Treadmill from Nordic Track (aka Icon fitness in the UK. After about two years there was a massive bang from the back of the track and it started making a massive squeaking noise.

After about 3 years the deck snapped in two.

I decided to repair it my self and phoned Nordic track to see about getting a replacement deck only to be told they do not sell them so i was out of luck. I decided to replace the deck with on from ebay and took the deck off the treadmill only to find the frame had snapped!

Nordic track offer a life time warranty on the treadmill frame but it is going to the tip tomorrow I really can be bothered with it all.

Avoid all Icon fitness products they are junk.

Reason of review: Bad quality.

Monetary Loss: $1500.

Preferred solution: Let the company propose a solution.

I liked: When it worked it the online runs were really good.

I didn't like: Bad quality product, Bad software.

  • T23
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