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My husband and I decided to purchase the Nordictrack Treadmill C990. We received the delivery date and time window. The time window was supposed to be between 2pm-4pm. The treadmill was never delivered. The shipping company never called. The delivery time tracking kept...
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Anonymous
Kathleen Mahoney-Locke

Also says on their website that there is a 30 day money back guarantee. How are they returning my money but still going to charge me $306?

1.0
Bedminster Township,New Jersey
I didn't like
  • Poor billing practices
  • Return policy is asinine
#1395743
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NordicTrack - Brand New Unusable Bike!
NordicTrack - Brand New Unusable Bike!
I ordered a brand new Commercial VU 19 bike and after spending over $1000.00 it does not work on arrival. The touchscreen console will not start up properly and it appears the main home screen is missing and Ifit does not launch. After troubleshooting over the phone...
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1.8
#1368070
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I ordered this machine..A day later, I call in to cancel the order. They say they were unable to reverse and cancel my order. Really. Said it would take 2-3wks to process the return. 2 weeks later I see they refunded AND took it back?! I email and call in and they were...
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1.0
#1346893
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NordicTrack - Very poor quality product
NordicTrack - Very poor quality product
NordicTrack - Very poor quality product
I bought i T23 Treadmill from Nordic Track (aka Icon fitness in the UK. After about two years there was a massive bang from the back of the track and it started making a massive squeaking noise. After about 3 years the deck snapped in two. I decided to repair it my...
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2.9
I liked
  • When it worked it the online runs were really good
I didn't like
  • Bad software
  • Bad quality product
#1343595
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I’ve had their Freestride trainer for at 2 years. It’s broken 6 times. I’m sure it would’ve broken more than that if I hadn’t spent 4 months waiting for them to ship a part that they did not have in stock. When I call them, they want me to play role of technician...
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1.2
#1333297
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So, to those considering buying that pretty X22i Norictrack product, Don't! If your lucky and everything works your ok, if not, understand that customer service is non-existent. So, your going to buy it anyway! 1) Do NOT finance though Nordictrack. Use your own credit...
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1.3
#1318360
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I purhaced a Wesley brand exercise bike from Walmart. In 3 months time the axle on the main wheel broke. As the axle is not readily visible it was not easy to tell what had happened. I set the bike aside to look at it after all the other fires I have going got under...
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#1305890
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I purchased a NordicTrack elliptical, only to find out that I needed spend another $200 for iFit. The iFit cost as much as a gym membership. Not discouraged ,determined to make myself skinny I paid the $200 ransom for the software for one year. Keep in mind I bought...
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3.7
#1295993
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I ordered an elliptical in April 1, 2018. It finally arrived May 23rd, 2018 I had a friend at my place to receive the delivery and paid extra to have the elliptical set up. I arrived home to the BIGGEST treadmill I have ever seen sat up literally 6" in front of my...
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#1291062
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Contact NordicTrack

Mailing Address:
ICON Health & Fitness Customer Service D
1500 South 1000 West
Logan, Utah 84321
United States
Phone:
(800) 862-3348
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NordicTrack Products and Services

Similar to NordicTrack

This machine on a scale of 1 to 10 in a minus 5. The company is a joke. Customer Service doesn't return correspondences. The machine is a 500-pound paperweight. DON'T BUY THIS PRODUCT!!!! in a 30-minute workout the machine rocks backward 10 to 20 feet. It is wearing a...
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#1289671
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