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Nordictrack - Thank all of you for comments I almost purchased from Nordic

Nordictrack - Thank all of you for comments I almost purchased from Nordic
I so wanted a fs9i freestrider but after reading all the horror stories of how bad nordictrack is i have decided that walking through the mud around my field is not so bad after all.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Jordan, Minnesota
#1190257
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Ordered one in Nov 2017 promised delivery before Christmas freight got lost. service is terrible have to wait on phone for 45 min each time you call them and messed with it for 2 months,cancelled order still on my credit report.Nordic Track needs to revamp there...
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Anonymous
kevin

I have that same problem. They suck and I will never buy anything from them again

2.4
#1186237
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Nordictrack - Customer service sucks

Worst the worst customer services around. On hold 3 times for a total of 1 and half after they transferred me 3 times. Unbelievable bad customer services
2.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1185816
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Bought a Grand Enduro Bike December 31, 2017, it shipped pretty quickly, we got it put together and I don't like it. All I want to do is return my bike within the 30 days of purchase and literally, NO ONE answers the phone. I don't know what to do because I feel like...
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1.0
#1183508
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I ordered the Nordic trac 7.5 on Dec 5. The unit was delivered on Dec 15. I assembled most of the equipment the following day, Dec 16. I was not able to complete the elliptical machine assembly due to a defective component- display control panel. The diagram shows...
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1.0
I didn't like
  • Extremely poor customer service
#1181256
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First of all anytime you call Nordictrack expect at lease 59 minuets wait. And then get transferred to another 59 minuets wait. I ordered my $3000 incliner Dec 7. Didn’t get it until I called numerous times. So delivery 39 days later.They set it up for free which is...
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#1179357
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Ordered treadmill first week in December told we would be hearing from them shortly heard from no one made 4 telephone calls were on hold for long periods of time told there would be a shipment from the warehouse the beginning of January we did not receive our...
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#1176758
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After ordering a rowing machine from Nordictrack on 12/30, I still have not received my order due some difficulties with the shipping company. Between the shipping companies (there are 2, one delivers to another which then delivers to my home) and Nordictrack no...
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1.5
I didn't like
  • Customer service
  • Delivery service
#1174999
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Given wrong dimensions to a NordicTrack machine stuck on our doorstep. Told we have to leave there for a week despite impending snowstorm. Told its our responsibility if anything happens to it while out there. My wife outside crying, trying to tape your box together....
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2.2
I didn't like
  • Nordictrack
  • False information
  • Mistreated by phone operator - blamed for company error
#1174312
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Incredibly Inadequate Customer Service department. Expect to be kept on hold - even if you want to order something! I have waited over 30 days since I ordered my treadmill, and I still haven't received my product. They use a delivery system, that is incredibly slow and...
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2.1
#1171586
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