Brand new purchase. Paid over $2,000 and it has malfunctioned since day 1.

During standard treadmill workouts, the speed increases unexpectedly. Not a minor change in speed but a very large jump in speed. Because the change is unexpected - the screen continues to display the starting speed - this is very very hazardous and will one day lead to an injury.

I paid a large amount of money for this model and was expecting a superior machine compared to a bargin-bin model from a department store. Instead I would say this is worse than what I could have purchased from a Sears or Walmart.

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Nordictrack. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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