Product: Nordictrack Treadmill Clear all filters (97 of 97 reviews match)
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My husband bought this for me for Christmas.We were told that we would get it by the 22nd but it was lost by the shipping company. Then when they sent out another one the company that they outsourced to deliver and then set up for us refuse to get in contact with us to...
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1.7
Product
Nordictrack Treadmill
#1005535
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I have the nordic track inclune trainer and within the first year it stopped working, twice.The first time, the belt just stopped running prperly and made a funny buzzing noise. I called customer service and hatld to wait a month before someone came to look at it which...
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2.3
Product
Nordictrack Treadmill
#1000136
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I purchased a $2000 "commercial" flavor of a NordicTrack treadmill just over two and a half years ago from Sears. During the warranty period, the thing literally broke down twice. By hunting down the SVP of Customer Service at Sears HQ, she arranged to have a new...
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2.2
Product
Nordictrack Treadmill
#995971
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Nordictrack Treadmill Review

#818230
Ordered a 1650 in 3/3/16, the expected delivery date is now 4/7/16! I sure hope this isn't a bad sign of what's to come... No compensation, apologies, etc- no excuse..
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Nordictrack Treadmill Review

#802874
1.0
Details
very disatified customer. My treadmill is 2 years old. I have called for someone to repair it 4 times and 2 of those was the motor replaced in four months. I am 150 lbs and walk about 3 miles a day on it. What's wrong with this picture!!! Piece of junk!!!
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Reliability

Nordictrack Treadmill Review

#798507
All around 100% horrible customer service!!!! I still have yet to recieve my treadmill and I am already furious!!!!!
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Nordictrack Treadmill Review

#607589
It sounds like all you ppl are too fat to be using a treadmill... I've had mind for 4 yrs and runs like a champ.. maybe you need to start pounding the pavement outdoors instead of hiding inside
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I saw a treadmill for sale.It was in one piece & in a nice room. I contacted the party & said I was interested. We went back & forth & agreed on a price. My neighbor went with to get it out of their "basement". It was in a cellar & in pieces. When I got it home it was...
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Anonymous
Anonymous

Ever hear of a thing called personal responsibility? Once you saw the condition of the treadmill, you should have walked away and not given them money. Plain and simple. An...

1.0
Product
Nordictrack Treadmill
#945443
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Three months in and my Nordic Track treadmill sounds like a plane crashing.Calling Nordic Track you get UTS and they tell me that since I am still on the manufacturer's warranty I HAVE TO REPLACE THE MOTOR MYSELF!!! It's been almost two weeks since I first contacted...
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1.0
Product
Nordictrack Treadmill
I didn't like
  • Product durability
  • Customer service
#848612
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Ordered the X11i treadmill. It has been 4 weeks and I still haven't received it. Paid to have it delivered and assembled. The belt arrived but the actual machine is no wjere to be found. They use various delivery companies of which ALL pasd the buck around to one...
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1.7
Product
Nordictrack Treadmill
#818876
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This is a copy of a letter that I sent to Nordic Track. I am not surprised that they did not write me back as this company should not be a company. My 1750 worked fine for a few miles, but then the screen started going black if I touched the heart rate monitor grips. ...
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Anonymous
Anonymous

This is about what's happening to me placed order on March 2 2016It's Aprul 7th still waiting

2.0
Product
Nordictrack Treadmill
I didn't like
  • Total experience
#803835
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Very disappointed with NordicTrack. Placed an order for a part 15 days ago. Was told that the part was in stock and would be shipped out the next day and be delivered within 10 days. When I called back today I was informed that the part is not in stock and they do...
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1.6
Product
Nordictrack Treadmill
I didn't like
  • Failure to deliver product
  • Irresponsible employees and liars
#796932
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I was happy go lucky and called to order my NordicTrack Commercial 1750. Gave Nate all the information along with shipping. As I received the confirmation email I noticed that shipping was changed to my home instead of my business like I had requested. I called to...
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Anonymous
Anonymous

I don't actually know Nate as we have a pretty large call center here, but what you described happens from time to time. If your credit card is billed and rejects in our syste...

2.0
Product
Nordictrack Treadmill
I didn't like
  • How the call was handled
#796770
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First - Nordictrack customer service sucks! As a Group VP for a billion dollar company I will say your customer support is just terrible. I have sent email to contact us and sat on the phone for 3 times - 30 min each and never reached a human being. My experience -...
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Product
Nordictrack Treadmill
#792135
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