NordicTrack - Machine DOA
Machine arrived DOA. Customer service wanted me to pay for a service call on their defective machine.
Six weeks later I'm still waiting for my part that's "on order" Fix my machine or send me one that actually works. *** product, worse customer service. Fix my machine or send me a new one. Fix my machine or send me a new one.
Send me a machine that actually works. Fix my machine I shouldn't have to wait weeks because of your screw up. Fix my machine. Why should I have to wait?
It is your responsibility. Fix my machine.
Fix my machine. Fix my machine, now.
Reason of review: Poor customer service.
Monetary Loss: $2500.
Preferred solution: Let the company propose a solution.
NordicTrack Cons: Being ripped off.
Location: Sherwood, Michigan
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Icon Health and Fitness receives hundreds of these calls daily. They will only take you seriously if you file a BBB complaint. Good luck!
Dispute the charge with your credit card company.