Fairdale, WV 25839, USA
Not resolved
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

After one year of use the elliptical has rust all over the handles and almost all the metal components on the machine. The elliptical is use for personal use inside my home.

Machine is wiped down after each use. Contacted NordicTrack and they were wanting to blame me for the rust. Said I lived in a humid part of country, sweet caused rust, warranty does not cover. Told me to buy metal brush and spray paint.

I have bought a few treadmills and never had problems from customer service like this. If you buy remember not to sweet this will cause elliptical to rust. Their response was so quick to deny that machine was not powder coated properly and blame me.

I did spray paint and brush rust, of coarse it does not match paint already on elliptical. Will never again buy from NordicTrack.

Product or Service Mentioned: Nordictrack C 12.9 Elliptical.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

You May Also Like