My treadmill was delivered in July of 2016. By November 2016, it was not working at all.
In order to get the machine serviced, we had to "trouble shoot" to determine which parts to order- Nordic track won't send a serviceman unless u order the parts ahead of time and they have been delivered. I set up service, which took several days, only to find out we didnt order all of the parts needed to totally fix the problem. Machine was up and running by Dec. By mid January 2017, the machine completely stopped working again.
Nordic track will not do anything to rectify this situation; I need to go thru the entire laborious service process again. I am so dissatisfied and angry!!
Product or Service Mentioned: Nordictrack 2450 Treadmill.
Reason of review: Damaged or defective.
Monetary Loss: $2200.
Preferred solution: Full refund.