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03/20/2018 I purchased a Commercial 10 exercise machine from NordicTrack Early December 2nd, 2017 using the finance company they provided Fortiva Financial. I received my product on January 11th 2018. The Delivery company (MXD Group) that NordicTrack/ICON sent to put...
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2.2
I liked
  • Machine
  • Adjust prices if you ask for inconvenience
I didn't like
  • Delivery company were not subject matter experts
  • Can not get a hold of them
  • Poor billing practices
#1215179
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My issue is with the finance company. They barely speak English that you can understand and can not understand a question if asked. I tried to set up automatic payments and was told I could not. Who doesn't do that in today's world? Now I look on this site and see it...
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2.3
#1210216
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I bought this treadmill from NORDICTRACK for over $2000. Received in late January 2018, set it up and worked once. The console did not come on after that. Went through your iconfitness outsource and determined it was a bad console February 10, 2018. They said they...
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#1208724
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Your company and service is a nightmare! I am a 50 year old woman who has recent heart problems and went and bought one of your treadmill's. I was not aware that I was forced to have Ifit and that it will tack on an additional $500 to the cost of the treadmill. Then...
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1.0
#1204973
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Our 7Xi incline treadmill's console failed after a few years of use. Went on their website to order a new console and was directed to call their parts department. Found out that NordicTrak does not make replacement consoles. I would expect that when you spend over...
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1.0
#1204575
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DO NOT PURCHASE ANYTHING FROM NORDICTRAK THEY ARE SCHAM ARTIST BUYER BEWARE. purchased a 9.5 elliltical and within a month the console stopped working. called customer service feb 10 complained and was told a replacement pert would be sent in 7 days. two weeks later...
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1.0
#1203141
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We have an ifit nordic trac treadmill that is a year and a half old. We purchased the extended warranty. You will be in the middle of a good walk and it will shut itself off, no power or anything. You then have to turn the power button of so it will reset and then turn...
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Anonymous
Anonymous

Nordic Trac has terrible customer service. I contacted them two months ago and still haven't received the lubricant they said they would send me. Junk equipment that I paid to...

1.5
#1196219
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Nordictrack - HORRIBLE
Nordictrack - HORRIBLE
Nordictrack - HORRIBLE
Nordictrack - HORRIBLE
Long story short. They sent two delivery drivers. NordicTrack call them that assembling team. We paid extra for them to come and deliver it and assemble it. When they got here they open the box, and realize they have never put this freestyle machine together. They...
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1.0
#1192363
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Nordictrack - Thank all of you for comments I almost purchased from Nordic

Nordictrack - Thank all of you for comments I almost purchased from Nordic
I so wanted a fs9i freestrider but after reading all the horror stories of how bad nordictrack is i have decided that walking through the mud around my field is not so bad after all.
1.0
Details
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Value for money
Website
Jordan, Minnesota
#1190257
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Ordered one in Nov 2017 promised delivery before Christmas freight got lost. service is terrible have to wait on phone for 45 min each time you call them and messed with it for 2 months,cancelled order still on my credit report.Nordic Track needs to revamp there...
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Anonymous
kevin

I have that same problem. They suck and I will never buy anything from them again

2.4
#1186237
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