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I purchased Nordic Track treadmil through Sears. I used the treamill rarely. 6 month after I purchase it it start making noise. I called customer support at Sears and there is a message to call Nordic Track cutumer support. Icalled them, they want you first to register...
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1.0
#1113745
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I should of read the reviews. I ordered the treadmill 1750. I was so excited and when I spoke with CS, she stated that she would waive my shipping fee and give me a free mat for the machine. I told her that I had about 17 stairs she said that was not a problem. I was...
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2.0
I liked
  • Life before buying this treadmill
I didn't like
  • Worst customer service
#1110723
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We have been waiting for our order for over a month. We received an email saying it would be delivered. It never showed up. I called Norditrack and they said your order is there they will call you. Needless to say no call. So they gave me the number of MXD their...
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Anonymous
Cynthia28

I am going through the exact same thing right now. I ordered a treadmill in August and still have not received it as of today October 10th. I told them if it’s not in my home ...

1.0
I didn't like
  • Poor vcustomer service
  • Poor customer service
#1105809
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Nordictrack - Glad to see this

Nordictrack
#1091393
3.0
Details
I was going to purchase a treadmill from nordictrack, i will do a lot more research. I understand that machines breakdown, but customer service is what sells products and keeps the customers happy and coming back. This is what i do for a living, shame on you nordictrack.
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NordicTrack treadmill

Nordictrack
#1046792
1.2
Details
Worst tread mill I ever bought will never buy a nordicTrack product again. Bought it in November 2016 broke April 2017. Called customer support and all they can do is diagnose it over the phone what a joke and they tell me they going to send me the part and I have to install it myself still waiting for the part since April 26.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
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Turnaround Time
Value for money
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Nordictrack Fs7i Elliptical Review

Nordictrack
#981885
Paid for assembly but I've had machine for almost 3 weeks and no assembly. Can barely get freight company on the phone. Everything is texting because "they're so busy". I tried to get Nordictrack on the phone to return it but they left me on hold fo 30 minutes.People who brought machine to house broke it so I've been waiting on a part AND assembly. Would like any advice on legal action.
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Delivery Service Review

Nordictrack
#923024
1.7
Details
I ordered a nordictrack treadmill in August. Still waiting. It's on the ground in LA, but according I them it's "not late". What exactly would be late? Hopefully some day I get the equipment and I like it.
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Nordictrack - Don't buy!!
Nordictrack - Don't buy!!
I purchased the NordicTrack Commercial 2950 treadmill on July 8, 2017 - it took 3 weeks to be delivered and required me to call several times to find out why it was just sitting in a warehouse not being delivered. We put it together in about 2 hours and it didn't work....
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1.0
I didn't like
  • Failure to deliver product
  • Customer service
#1095288
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I had a delivery man from a trucking delivery company drop off my treadmill and place it in the room that I desired...however, he stated that he didn't take away the other treadmill or assemble it, when I did purchased both services from Nordic Track. He stated we are...
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Anonymous
Anonymous

Everything has been resolved. Refunded the full amount. I was transferred to a lady that knew what she was doing.... finally!!!

2.3
#1092390
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My treadmill broke down end of july (today is august 24). we got the new part, which was faulty so we got another new pat and the repair guy came out and again,,,, faulty part, so he ordered another part which got here last week. no call form the service guy,,,...
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#1091680
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Was excited to order the NordicTrack Grand Tour Pro cycle after comparing vs the major competition brand, especially after YouTube video promises of superior iFit functionality at $99/yr- it seemed like a no brainer! Be wary of sites that boast high reviews but wont...
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1.0
#1089554
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I had a routine maintenance right before my warranty ended. Worked perfectly before maintenance. Hours after the tech left the control panel stopped working. I truly believe it was purposely tampered with so I would renew my contract. Which I did because I need my...
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1.0
I liked
  • When it worked
  • Life before buying this treadmill
I didn't like
  • No product support
  • Extended warranty
  • Defective equipment
#1082081
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Purchased a Commercial 1750 treadmill. Broke within couple of months and they sent several others to replace an they all broke within weeks also. The last one they actually told me to just keep an I ended up giving away to a local guy who said he would try to fix or...
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1.0
#1078186
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I have a Nordic-track Elliptical we purchased several years back from Sears and it needs a repair. I called Nordic track and they said unless I purchased it from them, they couldn't help me. And even if they could give me the name of a repair person in my area, I would...
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1.0
Xian Shi, Shaanxi Sheng
I didn't like
  • Would not recommend anyone to repair broken equip
#1064265
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