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I use my elliptical every day now I have a problem and I bought the extended warranty and can't get anyone out here model#23954 serial#ff530g05657 not even a year old. Don't know what is wrong but they want to send parts and then a service guy .

This is wrong I don't want to wait weeks I want my machine fixed NOW! Why purchase a extended warranty that includes home service when you can't get them to do anything.

I bought the nordicTrac Elite 12.7 because I thought it was a good company that was a mistake. We bought at Sears they take the money and then you can't get any help from them either

Reason of review: Damaged or defective.

Location: Dearborn Heights, Michigan

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Icon Health and Fitness, the parent company of the brand NordicTrack, DOES not give a *** about the customer. They build their machines with the cheapest Chinese parts on the market.

They sell extended warranties for extra cash with no intent of honoring them. STAY AWAY from NordicTrack.

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